Case Study: Palmetto Sub Acute
Concierge: Ivis Casanova
Patient Name: Lilliam W
Age: 84
Admission Date: August 26, 2025
Discharge Date: September 15, 2025
Admitted From: Kendall Regional Hospital
Length of Stay: 20 Days
Reason for Stay: Syncope & Collapse
Referral Source: Past Patient
Details of experience:
Mrs. Lilliam W, age 84, was admitted to Kendall Regional Hospital following an episode of syncope and collapse. When asked by her case worker where she preferred to continue her recovery, she immediately requested Palmetto Sub Acute Care Center, a place where she had previously received care and felt deeply connected. For Mrs. W, returning to Palmetto was not a decision, it was the natural choice.
On August 26, 2025, Mrs. W was admitted to Palmetto to begin her rehabilitation. Though initially anxious about her mobility and recovery timeline, she was reassured by the familiar faces of her care team. The warmth and dedication of the staff eased her transition, allowing her to focus on her journey back to independence.
Within her first 24 hours, Mrs. W was reintroduced to her interdisciplinary team and eagerly began therapy. Her primary therapists, Julio and Vanessa, provided consistent encouragement and expertise that motivated her to push through discomfort and steadily regain strength. Her nurse, Mauricio, ensured that her pain management and medication needs were well controlled, allowing her to progress safely and comfortably.
Beyond clinical care, Mrs. W actively engaged in daily recreational and social activities organized by Maribel and Maria, which enhanced her emotional well-being and fostered new friendships. These activities created balance during her recovery, reminding her that healing involves both body and spirit.
Over the course of 20 days, Mrs. W achieved remarkable progress. Through determination, comprehensive therapy, and compassionate care, she met her primary goal: returning home walking independently.
Mrs. W’s recovery journey exemplifies the success of a multidisciplinary, patient-centered approach—one that integrates expert clinical treatment, personalized rehabilitation, and emotional support within a nurturing environment. She left Palmetto with gratitude, comforted in knowing she can always count on the team who has cared for her like family.